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JoJo's jerky has a Quality and Freshness gaurantee . If you recieve your order and the product has been comprimised on Quality or Freshness, JoJo's will except a return of the product within seven days of you recieving it. Customer will pay return shipping charges .
Your exchange will be for the same flavor that you ordered and for the same weight.
Please send your return to:
8022 South Rainbow Blvd
Las Vegas, Nevada 89139
We can not process your return without your invoice #. If you do not know your invoice # please contact us. We will need to know your name and address in order to look up your order.
If you do not have your invoice, please put your invoice number on a note in the box/package along with your name, address, telephone number, email address, and the reason for the return.
Prices are in U.S. dollars. Please consult your local bank if you need currency conversion details for countries other than the U.S.
Make sure when entering your credit card information that you enter the EXACT BILLING ADDRESS that your credit card company has listed for your account.
You can order from JoJo's Jerky with a major credit card (Visa, Mastercard ). You can also pay via PayPal*. Sorry, we do not accept money orders or personal checks.
Satisfaction is guaranteed or we'll happily exchange your purchase (minus the shipping amount) within the first 7 days of the date you recieve your order).
* We offer PayPal as an alternative to our cart if you are more comfortable using them.